All purchases made through our website are final. We do not offer refunds, returns, exchanges or product swap once an order has been placed and payment has been confirmed. This includes cases where:

• The product does not suit your skin type
• You change your mind after purchase
• Incorrect product selection by the customer

We strongly recommend reviewing product descriptions, ingredients, and usage instructions carefully before placing your order.

Once your order has been delivered, we are unable to process any refund requests. We encourage all customers to review their orders carefully before completing checkout.

All purchases made through our website are final. We do not offer refunds, returns, exchanges or product swap once an order has been placed and payment has been confirmed.

If you believe an error was made on our part (e.g., wrong item sent), please contact us within 48 hours of delivery at order@25pskyn.com. We will review your claim and offer a replacement where applicable. This does not guarantee a refund.

In the rare event that your product arrives damaged, please contact us within 48 hours of delivery with your order number, photographic and or videographic evidence. We will assess each case individually. Replacements, where offered, are subject to availability and do not constitute a right to a refund.

Due to the personal and hygienic nature of skincare products, we are unable to accept returns or process refunds for products that have been opened, used, or tampered with.

Our products are formulated with carefully selected ingredients; however, individual reactions may vary. We advise performing a patch test before full application. Pskynscription is not liable for adverse skin reactions. We strongly recommend reviewing product ingredients before purchasing if you have known skin sensitivities or allergies.

Orders cannot be cancelled once payment has been confirmed and the order has been processed. Please ensure all order details are correct before completing your purchase.

Please ensure that your shipping address and product selections are correct before checkout. We are not responsible for errors made during order placement.